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ETICOM Privacy Policy

This website is owned and operated by ETICOM LTD.  We are committed to protecting the privacy of our visitors while they interact with the content, products and services on this site (the “Site”).  This Privacy Policy applies to the Site only. It does not apply to other websites to which we link.  Because we gather certain types of information about our users, we want you to understand what information we collect about you, how we collect it, how that information is used, and how you can control our disclosure of it. You agree that your use of the Site signifies your assent to this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Site.

1)  Information Collected

We collect two types of information from you: i) information that you voluntarily provide to us (e.g. through a voluntary registration process, sign-ups or emails); and ii) information that is derived through automated tracking mechanisms.

  • Cookies: A cookie is a piece of data stored on the user’s computer tied to information about the user. www.eticom.causes cookies to store visitor’s preferences and to record session information. We do not and will not use cookies to collect private information from any user that such user did not intentionally submit to us.

 

2)  Referrals

You may choose to invite friends to join the www.eticom.ca by sending invitation emails via our invite feature. www.eticom.ca stores the email addresses you provide so that the respondents may be added to your social network, confirm orders/purchases and also to send reminders of the invitations. www.eticom.ca does not sell these email addresses or use them to send any other communication besides invitations and invitation reminders. Recipients of invitations may contact www.eticom.ca to request removal of their information from our database.

3)  How We Use Your Information

www.eticom.ca only uses your personal information for the original purposes it was given. Your personal information will not be sold or otherwise transferred to unaffiliated third parties without your approval at the time of collection.

www.eticom.ca will not disclose, use, give or sell any personal information to third parties for any purposes other than to our suppliers and other third parties who need to know in order to deliver services on behalf of www.eticom.caunless required to do so by law. Further, www.eticom.ca reserves the right to contact you regarding matters relevant to the underlying service provided and/or the information collected.

Please note that personally identifiable information is used only to provide you with a more enjoyable, convenient online experience and to help us identify and/or provide information, products or services that may be of interest to you. We use your personally identifiable information to support and enhance your use of the Site and its features, including without limitation: fulfilling your order; providing customer service; tracking email invitations you send; and otherwise supporting your use of the Site. www.eticom.ca may use your personal information for target advertising toward you based on things such as region, gender, interests, goals, habits, etc.

We may permit certain trusted third parties to track usage, analyse data such as the source address that a page request is coming from, your IP address or domain name, the date and time of the page request, the referring Web site (if any) and other parameters in the URL. This is collected in order to better understand our Web site usage, and enhance the performance of services to maintain and operate the Site and certain features on the Site. We may use third parties to host the Site; operate various features available on the Site; send emails; analyse data; provide search results and links and assist in fulfilling your orders.

Also, we may share personally identifiable or other information with our parent, subsidiaries, divisions, and affiliates.

We may transfer personally identifiable information as an asset in connection with a proposed or actual merger or sale (including any transfers made as part of an insolvency or bankruptcy proceeding) involving all or part of our business or as part of a corporate reorganisation, stock sale or other change in control.

www.eticom.ca may disclose Contact Information in special cases where we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating our terms and conditions of use or may be causing injury or interference with our rights, property, our customers or anyone who could be harmed by such activities.

WE ARE NOT LIABLE OR RESPONSIBLE FOR THE PERSONALLY IDENTIFIABLE OR OTHER INFORMATION YOU CHOOSE TO SUBMIT IN FORUMS SUCH AS A BULLETIN BOARD, CHAT ROOM OR ANY OTHER PUBLICLY ACCESSIBLE AREA OF THE SITE.

You will receive notice when your personally identifiable information might be provided to any third party for any reason other than as set forth in this Privacy Policy, and you will have an opportunity to request that we not share such information.

We use non-identifying and aggregate information to better design our website and for business and administrative purposes. We may also use or share with third parties for any purpose aggregated data that contains no personally identifiable information.

4) How We Protect Your Information

We are committed to protecting the information we receive from you. We take appropriate security measures to protect your information against unauthorised access to or unauthorised alteration, disclosure or destruction of data. To prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, we maintain appropriate physical, electronic, and managerial procedures to safeguard and secure the information and data stored on our system. While no computer system is completely secure, we believe the measures we have implemented reduce the likelihood of security problems to a level appropriate to the type of data involved.

5) Third Party Advertising 

Advertisements appearing on this Site may be delivered to you by www.eticom.ca or one of our Web advertising partners. Our Web advertising partners may set cookies. Doing this allows the advertising partners to recognise your computer each time they send you an advertisement. In this way, they may compile information about where you, or others who are using your computer, saw their advertisements and determine which advertisements are clicked. This information allows an advertising partner to deliver targeted advertisements that they believe will be of most interest to you. www.eticom.ca does not have access to or control of the cookies that may be placed by the third party advertising servers of ad partners.   This privacy statement covers the use of cookies by www.eticom.ca and does not cover the use of cookies by any of its advertisers.

6) Accessing and Updating Your Personal Information and Preferences

We provide mechanisms for updating and correcting your personal information for many of our services.  If you are a registered user, you may access and update your registration information and your preferences to receive email or other communications from us by sending an email to customerservice@eticom.ca.

7) Email Choice/Opt-out

If any user who receives an email from the Site and would prefer not to receive such communications in the future, [he or she] can do so by following the instructions in the emails.  In addition, you may send an email to customerservice@eticom.ca. We will make commercially reasonable efforts to implement your opt-out requests promptly, but you may still receive communications from us for up to ten business days as we process your request.

8) Children's Privacy and Parental Controls

We do not solicit any personal information from children. If you are not 18 or older, you are not authorised to use the Site. Parents should be aware that there are parental control tools available online that can be used to prevent children from submitting information online without parental permission or from accessing material that is harmful to minors.

9) Disclaimer to Security

By consenting to the Terms and Conditions of the Site and hence the Privacy Policy, you consent that no data transmission over the Internet is completely secure. We cannot guarantee or warrant the security of any information you provide to us and you transmit such information to us at your own risk.

10) Notification of Changes

www.eticom.ca reserves the right to change this Privacy Policy from time to time at its sole discretion. If at some point in the future, there is a change to our Privacy Policy, unless we obtain your express consent, such change will only apply to information collected after the revised Privacy Policy took effect. Your continued use of the Site indicates your assent to the Privacy Policy as posted.

11)  CONTACT INFORMATION:

If you have any questions or concerns regarding this Privacy Policy please contact:

www.eticom.ca

info@eticom.ca

SEE WHAT OUR CUSTOMERS ARE SAYING

Thank you for coming out to my house to see first-hand the problems I had. You took the proper care in correcting my issues. I do appreciate it and have a great feeling about your company. I’d be willing to recommend to those that ask!

-Raquel

Our experience with your company has been exceptional and first class! The sales representative helped us with his knowledge of his product and educating us on the Eticom windows & doors  products. The installers were very courteous, efficient, and knowledgeable as well. I would recommend your service and product to others in the community. Thank you!

-Steve V.

I would recommend your windows and quality of service to everyone. No question, Eticom Windows & Doors  is the only way to go for the best and most affordable European made tilt and turn  windows! Excellent service!

-Tony

The installers were courteous and explained in detail what they were going to do! I was impressed! Everyone involved was fantastic, helpful and professional, and I recommended 2 people addition friends to Eticom  prior to installation.

-Barbara

Eticom windows  beats the competition on price, quality and the service gave us was above and beyond! It's been a completed pleasure doing business with them! I will definitely be recommending them to others!

-Terry

Had an easy, no pressure sales quote from Eticom. The sales representative was very accommodating when needing to reschedule the appointment, he was courteous and to the point. Sales quote was thorough and informative. Sales representative answered all my questions and stated he'd be available to answer any questions after he left if need be. He had a sample windows  that provided a look at the product, how its constructed and how it looks. I was very satisfied with both the company and the product thanks to my sales associate.

-Don

Just got these windows installed this summer. They are gorgeous, and the quality is really great. Modern, European-style windows have brought attention to our house. We also have gotten some compliments from the neighbours. Would definitely recommend these guys, their installation was very efficient and clean. We are definitely coming back to get a front door done for our next upgrade.

-Boris

We are very pleased with the installation. They worked very hard and finished the whole project in one day. They are very knowledgeable of the product and left our home clean. It was great dealing with them.

-Marta S.

This company is very professional. The installers worked hard and the windows look great! Our sales representative was polite and explained the product with finesse. These are the windows my wife really wanted, and we are glad to have gone ahead with Eticom.

-Sebastian

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